Privacy Policy

TLC Electric, LLC (“we”, “us”, or “our”) provides electrical contracting services. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or contact us.

1. Information We Collect
We are a services-only business. We collect personal information that you voluntarily provide to us, including:

• Name

• Contact details (such as phone number and email address)

• Billing information (such as billing address and payment-related details)
   

2. How We Use Your Information
We use your personal information only for:

• Communicating with you about inquiries, consultations, and services

• Creating and sending estimates, invoices, and receipts

• Processing payments and managing billing records

• Providing customer support and managing our relationship with you
   

3. Cookies and Analytics
Our website uses cookies only for analytics. This helps us understand how visitors use our site so we can improve our services and website experience.
We do not use cookies to collect personally identifiable information, and we do not share analytics information with any third party for their own marketing or advertising purposes.

4. Sharing of Information
We do not sell, rent, or trade your personal information. We may share your information only when necessary to:

• Process payments (for example, with payment processors), or

• Comply with legal obligations or respond to lawful requests from authorities.
   

5. Data Security
We use reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.

6. Data Retention
We keep your personal information only as long as needed to:

• Provide our services and manage our business, and

• Meet legal, tax, or accounting requirements.
   

7. Your Rights
Depending on your location, you may have rights regarding your personal information, such as the right to:

• Access the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your personal information, subject to legal requirements

To exercise these rights, please contact us using the details below.

8. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
TLC Electric, LLC
Phone: 704-237-0811
Email: contact@tlcelectricservices.com
Address: 803 1st Ave N, Conover, NC 28613

9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.